Shop any time, anywhere from our exclusive range of toys and gifts.
Deliveries are not normally made at weekends and bank holidays, if you require delivery on a Saturday, please select this option
here Alternatively please call UK Mail directly on 024 7693 7770.
UK MAINLAND*DELIVERY CHARGES
Please contact us once your order has been placed if delivery is required by a specific date.
UK HIGHLAND & ISLANDS**DELIVERY CHARGES)
(**Including N. Ireland, Scottish Highlands & Islands, Isle of Man, Channel Islands, and Isle of Wight)
Deliveries will go as UK Mail courier and will be usually received within 48 hours from dispatch.
Please contact us if your order is required by a specific date.
Please see the checkout for your rate.
FURNITURE DELIVERIES TO EUROPE
We deliver the full range of our furniture to Europe however due to the size of boxes the rates vary widely with your address. Please checkout as normal and we will get back to you with the best shipping costs by email within 24 hours.
Approximate cost for shipping a cot is £70 - £80 for most of Europe.
We currently ship to most European, USA and international addresses. If your option is not show on the checkout page please contact us for a quote. Prices quoted for delivery is based on a 31kg volumetric package which covers all items including doll houses, for larger items such as furniture additional charges may be required. If at booking your shipment there are additional costs we will confirm with you prior to shipping your order, we do our upmost to offer the best shipping costs for our international customers.
All orders will go with our courier and we ship worldwide on a 2 - 4 day service depending on final destination.
Please also note that all taxes or duties associated with any overseas order are the responsibility of the recipient, and as is customary, returns are at the buyers' expense.
Please note delivery for large furniture pieces such as cots and beds are delivered by our dedicated 2 man white glove delivery service. They will will contact you direct prior to delivery to arrange a suitable day and time. There may be additional shipping costs if your order needs to be re delviered due to the delivery team not able to deliver due to the customer not being available to accept the delivery.
In the unlikely event that you are disappointed with any products that you receive you may return them and a full refund, minus delivery charges, will be given. The condition to this is that we are informed of your intention and the item is returned within 14 days of receipt, and in an unused and re-saleable condition (inclusive of its original packaging). Special order items such as beds and cots which are not stock items and ordered specifically for the customer are not elidgable for a refund unless there is a specific issue with the item such as damaged or not being fit for purpose. Any additional costs for returns of cots and furniture will be payable by the customer.
All damages and faults should be reported to us immediately. In the case of transit damage please retain the original packaging. Where a return is required please just contact us and we will liaise with you about the collection/return process.
With regards to products that are faulty, we will replace the component part where possible. If we cannot replace the faulty component we will then replace the whole product. Please be assured that your statutory rights remain unaffected.